OUR BUY BACK PROCESS2018-07-16T17:36:47+00:00

Our Apple Buyback Process

Let’s Start Your Refresh

At Asset Refresh, our goal is to make the Apple buyback process as simple and efficient for our customers. We pride ourselves on being a transparent, ethical IT management company that truly cares about the organizations we work with.

Our Apple buyback process is not only trustworthy but convenient for customers around the United States. Our all-inclusive service makes it simple to sell your gently used Apple assets and retired IT equipment. Just schedule your pickup and gather your Apple assets. We take care of the rest.

About the Buyback Quote

We begin every Apple buyback process with a competitive quote. Once you provide us with an itemized list of your assets, we will submit a buyback estimate for your Grade A materials. Deductions may be applied for defective items and cosmetics flaws. We guarantee reconciliation for your quoted products.

The Auditing Process

Once the assets have been received, they go through our comprehensive auditing procedure. We evaluate each piece for system and cosmetic condition. Each item is fully tested by our technicians to verify functionality.

We want our customers to be well-informed about our Apple buyback process. It’s important that our customers stay up to date with our procedure. Progress reports are provided per your request, at any time during the Apple buyback process.

Asset Refresh will provide a flash drive containing a detailed line item audit report with serial numbers, grade per device and photos of any cosmetic deductions that were found during final grading. We want to make sure we’re all on the same page. An Asset Refresh representative will review the audit with someone from your team prior to mailing the audit report and reconciliation check.

Data Security

At Asset Refresh, we take data security very seriously. All assets are securely wiped of proprietary information in compliance with NIST SP 800-88 standards. Our in-house NIST-compliant data wipe and Certificate of Data Security are provided to all of our clients free of charge. We also offer premium data security services such as data erasure reports and on or off-site hard drive shredding at an additional charge.

E-Waste Recycling

Asset Refresh provides safe, secure, and compliant e-waste recycling with every Apple buyback process. Our e-waste recycling procedure begins by dismantling obsolete the IT equipment and sorting the parts into different commodity categories. These commodities are then sent to our certified downstream partners for final processing and smelting

Request a Quote

Send Asset Refresh an itemized list of equipment you wish to sell and we will provide you with a competitive quote. We look forward to working with you in the near future.

  • Organization Information

  • Point of Contact Information

  • Device Information

    Erase/Restore devices if possible (not required but helps expedite process)
  • Tech Department Information

    (i.e. first floor, near exit door, one location, double wide doors for pallets)
  • Drop files here or
    Please upload serial number list

Your Technology Partner

At Asset Refresh, we help schools put new technology into the hands of their students. We want to be come your strategic technology partner to assist your organization with making informed tech purchasing decisions.

IT Asset Management




1140 W. Alameda Dr.
Suite 105
Tempe, AZ 85282




1140 W. Alameda Dr.
Suite 105
Tempe, AZ 85282